Terms and conditions

**Privacy Statement**

Kettner Quality Products, located at Hulsbossen 14, 5095 BK Hooge Mierde, is responsible for the processing of personal data as stated in this privacy statement.

**Contact Information:**
https://kettnerproducts.nl
Hulsbossen 14, 5095 BK Hooge Mierde
0621231598

Elise Kettner is the Data Protection Officer of Kettner Quality Products. He/She can be reached at elisekettner@hotmail.com.

**Personal Data We Process**
Kettner Quality Products processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:
– First and last name
– Address details
– Phone number
– Email address
– IP address
– Location data
– Data about your activities on our website
– Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
– Internet browser and device type

**Special and/or Sensitive Personal Data We Process**
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. We therefore encourage parents to be involved in the online activities of their children to prevent data from being collected about children without parental consent. If you are convinced that we have collected personal data about a minor without that consent, please contact us at info@kettnerproducts.nl, and we will remove this information.

**Purpose and Basis for Processing Personal Data**
Kettner Quality Products processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or promotional brochure
– To call or email you if necessary to carry out our services
– To inform you about changes to our services and products
– To deliver goods and services to you
– Kettner Quality Products analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.
– Kettner Quality Products tracks your browsing behavior across different websites to tailor our products and services to your needs.

Kettner Quality Products also processes personal data if we are legally required to do so, such as data we need for our tax returns.

**Automated Decision-Making**
Kettner Quality Products takes responsibility based on automated processing decisions that may have (significant) consequences for individuals. These are decisions made by computer programs or systems, without human intervention (for example, an employee of Kettner Quality Products).

Kettner Quality Products uses the following computer programs or systems: #use_explanation

**How Long We Keep Personal Data**
Kettner Quality Products does not keep your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following categories of personal data: 10 years.

**Sharing Personal Data with Third Parties**
Kettner Quality Products does not sell your data to third parties and only provides this data if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality for your data. Kettner Quality Products remains responsible for these processing activities.

**Cookies or Similar Techniques We Use**
Kettner Quality Products uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in your browser when you first visit this website on your computer, tablet, or smartphone. Kettner Quality Products uses cookies with purely technical functionality. These ensure that the website works properly and remember your preferences. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements. Upon your first visit to our website, we informed you about these cookies and requested your consent for their placement. You can unsubscribe from cookies by setting your internet browser to stop storing cookies. You can also delete all information previously stored via your browser settings. For clarification, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

**View, Adjust, or Delete Data**
You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Kettner Quality Products, as well as the right to data portability. This means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to info@kettnerproducts.nl. To ensure that the request for access is made by you, we ask you to include a copy of your ID with the request. In this copy, make sure to black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for your privacy protection. We will respond as soon as possible, but within four weeks, to your request.

Kettner Quality Products also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

**How We Secure Personal Data**
Kettner Quality Products takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful alteration. If you believe that your data is not adequately secured or if there are indications of misuse, please contact our customer service or via info@kettnerproducts.nl.